Terms & Conditions
Cancellation Policy: Should you need to postpone the visit for any reason, Enchanted Princesses by Alyse requests at least 48 hours notice before your party's scheduled date and time.
Due to the uncertainty of the times, Enchanted Princesses by Alyse has the right to postpone a visit for several reasons including, but not limited to, an act of God, a sick performer, a sick child or family member/ guest of the child.
In this case, we will do everything in our power to reschedule the visit to a date that is convenient for you.
Affiliations: Enchanted Princesses by Alyse must confirm with each client that they understand that we are in no way affiliated with Disney or other trademarked companies. We do not rent nor sell ANY trademarked products nor materials. We have no intention of infringing on any copyright and take every necessary precaution to avoid doing so. Please note that it is not our intention to violate any copyright laws, so we attempt to make our character different from well known, licensed, patented and or copyrighted characters using uniquely designed costume and name of our own character. Any resemblance to nationally known copyrighted characters is strictly incidental. If you have any questions regarding this issue, we encourage you to contact us. We also request that on social media that you refer to the Princess using the non-trademarked names!
Guest Behavior: Please make sure all guests are on their best behavior. We reserve the right to leave the event due to inappropriate or hostile behaviors, which include but are not limited to verbal or physical abuse, pushing, hitting, pulling on hair or costume etc.
Location Requests: We request that the party area be in a COOL, SHADED AREA, NOT IN DIRECT SUN, FREE OF DIRT, MUD, SAND, AGGRESSIVE WIND and RAIN (or anything that may be damaging to the costume). Please have an alternate location prepared in case of inclement weather.
Limitation of Liability: Enchanted Princesses by Alyse assumes no responsibility or liability for accidents or damages caused during your party, to your guests or to your property.
As with the transmission of any communicable disease like a cold or the flu, you may be exposed to COVID-19, also known as “Coronavirus,” at any time or in any place. Be assured that Enchanted Princesses by Alyse is taking every measure to keep everyone healthy by using good hand washing technique, socially distancing (both personally and professionally), doing temperature checks, and staying home when ill.
Despite our careful attention to the above precautions, there is still a chance that you could be exposed to an illness, just as you might be at your gym, grocery store, or favorite restaurant.
In addition, in order to comply with the governor’s orders and recommendations from the CDC we are requesting the following:
Indoor Parties/Visits: Please have anyone over the age of 11 wear a mask when in the same room as the Princesses. The Princess(es) will also be wearing something (either a plastic facemask or regular facemask) to protect you and themselves. Also, we ask that you keep both the children and adults at a safe distance from the Princesses. We will do our part to remain “socially distant” but may need your help to enforce it with the little ones.
Outdoor Parties/Visits: Please keep at least 6 feet apart from the Princesses and use masks when unable to keep distance (i.e. for hugs or close photos). We will do our part to remain “socially distant” but may need your help to enforce it with the little ones.
Finally, please understand that for your protection and the protection of the performers, Enchanted Princesses by Alyse has the right to cancel the visit if the performer, child, immediate family member of the child, or party guest in attendance has a temperature of over 99.9 or displays any symptoms of COVID-19 (including but not limited to fever, flu-like symptoms, GI upset, loss of taste or smell, cough or rashes). We will happily reschedule our visit to a day when everyone is healthy!